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Documents related to » retail experience


The Analytics Experience
The customer is king. Learn how analytics can help with the royal treatment.

RETAIL EXPERIENCE: The Analytics Experience The Analytics Experience Source: IBM Document Type: Web Cast Description: The customer is king. Learn how analytics can help with the royal treatment. The Analytics Experience style= border-width:0px; />   comments powered by Disqus Related Topics:   Business Intelligence and Data Management Related Industries:   Industry Independent Related Keywords:   IBM analytics,   mobile analytics,   predictive analytics Source: IBM Learn more about IBM Readers who downloaded this
6/3/2013 4:57:00 PM

Trends in Customer Experience at TIBCO TUCON 2012 » The TEC Blog
at its recent SAP Retail Forum North America, SAP announced the availability of a retailing solution built on SAP NetWeaver Cloud (part of the SAP HANA Cloud platform) that effectively combines these trends. How these current IT trends are converging was also highlighted at the keynote presentations session on the first day of the recently held TUCON 2012 conference, titled “Everything is Different.” The day started with TIBCO’s CEO, Vivek Ranadivé, talking about the following forces driving the

RETAIL EXPERIENCE: Asia, big data, industry watch, IT trends, mobility, predictive analytics, SAP, sap hana, tibco, TIBCO BusinessEvents, TIBCO spotfire, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-11-2012

A Retail Sourcing Suite Built on Experience
Eqos's mission is to become the leading provider of global sourcing and supplier management solutions for the retail supply chain worldwide. Today, Eqos supports some of the world's top retailers, hosting thousands of users and enabling their collaboration with as many suppliers.

RETAIL EXPERIENCE: A Retail Sourcing Suite Built on Experience A Retail Sourcing Suite Built on Experience P.J. Jakovljevic - October 15, 2007 Read Comments Eqos s valuable engagement-based experiences discussed in the previous part of this series (please see One Vendor s Quest to Garner a Global Sourcing Ecosystem ) were parlayed into the 2006 launch of Eqos 3.0 and the more recent launch of Eqos 4.0 in May 2007. Eqos s Web-based applications help retailers streamline and scale their sourcing operations by allowing every
10/15/2007

The New Web Experience: More than an Extension to WCM? » The TEC Blog
plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127) Information Management and Collaboration (39) Inside TEC (91) Manufacturing Operations (97) Product Lifecycle Matters (80) Risk and Compliance (26) Software 101 (66) Software

RETAIL EXPERIENCE: adobe, content management, ektron, inm, sitecore, WCM, web engagement management, web experience management, wem, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-11-2011

Enterprise Content Management Solution Creates the Ultimate Customer Experience
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience.

RETAIL EXPERIENCE: professional services (including legal), retail and consumer packaged goods (CPG), and telecommunications. It does support others, such as government, pharmaceuticals, and healthcare, but they are not its primary focus. Interwoven s future looks bright, with a focus on more in-depth solutions (for example, with integrations with enterprise resource planning [ERP] applications such as SAP and PeopleSoft , or business intelligence [BI] applications such as Business Objects). The customer experience that
8/7/2006

How to Create a Unique Shopping Experience, Part 1: Understanding the Customer
To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers.

RETAIL EXPERIENCE: survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers. How to Create a Unique Shopping Experience, Part 1: Understanding the Customer style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Customer Service and Support Related Industries:   Retail Trade,   Miscellaneous Store Retailers Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular
2/4/2009 2:11:00 PM

JDA Portfolio: For the Retail IndustryPart One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

RETAIL EXPERIENCE: JDA Portfolio: For the Retail Industry Part One: Event Summary JDA Portfolio: For the Retail Industry Part One: Event Summary P.J. Jakovljevic - December 27, 2004 Read Comments Event Summary JDA Software Group Inc . (NASDAQ: JDAS) is a prominent global provider of integrated software and professional services for the retail demand chain with over 4,600 customers and 33 offices spanning every major global market to service customers in over 60 nations. JDA believes its has a global sales and delivery
12/27/2004

Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience
Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center applications. There are several reasons for this lack of success—in particular the method by which these multichannel contact centers were developed in the first place.

RETAIL EXPERIENCE: Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience Source: RightNow Technologies Document Type: White Paper Description: Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center
2/27/2007 10:57:00 AM

Retail Systems: A Primer
The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.

RETAIL EXPERIENCE: Retail Systems: A Primer Retail Systems: A Primer Caroline Lam - March 13, 2006 Read Comments Introduction Although many people recognize technology terms such as enterprise resource planning (ERP) or supply chain management (SCM), RMM and MMS are acronyms that lack such widespread awareness. Moreover, the terms retail merchandise management system (RMM) and merchandise management system (MMS) likely have little more market recognition than their acronyms. Despite their relative anonymity, these systems,
3/13/2006

Social Media and Customer Experience Feedback
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves,

RETAIL EXPERIENCE: Social Media and Customer Experience Feedback Social Media and Customer Experience Feedback Source: Mindshare Technologies Document Type: White Paper Description: Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, How can we tap into the power of this new method of
8/3/2009 3:17:00 PM

Vertical Solutions Partners with CallCopy to Enhance Customer Experience and Field Service Management Platform » The TEC Blog
plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127) Information Management and Collaboration (39) Inside TEC (91) Manufacturing Operations (97) Product Lifecycle Matters (80) Risk and Compliance (26) Software 101 (66) Software

RETAIL EXPERIENCE: call management, callcopy, cc:discover, customer interaction records, field service management, industry watch, vcontactcenter, Vertical Solutions, vservicemanagement, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-11-2012


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