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Winning Users' Hearts & Minds via Usability: A Retail Example
My recent blog series entitled “Integrated Workforce Management (WFM) Platforms: Fact or Fiction?” established that WFM systems have evolved from point

retail design blog  much more. What About Retail Personas? While Kronos and RedPrairie have being using “personas” for years, both retail-centric WFM vendors have recently respectively engaged Projekt202 and Gomoll Research + Design , interaction and visual design and research agencies to help them take a fresh approach. With help from these third-party experts (who have a number of ex- Apple employees), the two vendors have identified several critical personas, such as site manager, field manager, corporate power Read More...
PLM for the Retail Industry
Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fas...
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Documents related to » retail design blog


TradeStone Software STARS 2013: Retail Rocks! Part 1
While I have repeatedly met with TradeStone Software’s top executives at the company’s head office in Gloucester, Massachusetts (and elsewhere, such as at the

retail design blog  Software STARS 2013: Retail Rocks! Part 1 While I have repeatedly met with TradeStone Software ’s top executives at the company’s head office in Gloucester, Massachusetts (and elsewhere, such as at the multiple annual NRF BIG Retail Show events in New York City) and seen its software in action, 2013 was the first time that I have ever attended the company’s user conference, STARS (Simplifying Technology Around Retailers and Suppliers). TradeStone Software offers merchandise lifecycle Read More...
The Art, Science & Software Behind (Optimal) Retail Pricing - Part 3
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

retail design blog  creating a valuable customer-centric retail environment. A united planning and execution platform – from accurate price management to advertising and promotional planning – can easily adjust to shifting customer demand and challenging economic conditions. Most retailers agree that customer-centricity is a top priority to achieving success and competitive differentiation in today's crowded marketplace. One key component of a customer-centric experience is to successfully implement lifecycle pricing. Read More...
PTC Live Global 2013: All About Design for “Servitization” —Part Two
Last week on the TEC blog I talked about market shifts and technological changes that are reshaping the competitive landscape for manufacturing firms, based on

retail design blog  virtualization and the new Retail PLM solution . There were several brief sneak previews of some new enhancements in the upcoming PTC Windchill 10.2 release, starting with visual traceability and a relationships navigator in the realm of system requirements and validation management. Another capability that will come from integrating MKS Integrity with Windchill will be an improvement in the ability to manage, reuse, and visualize artifacts in Windchill 10.2. The 10.2 release will also feature improved Read More...
“Act Vertical” vs. “Go Extinct” Retailers - Part 3
Part 1 of this blog series set the historical background for supply chain management (SCM) evolution and presented the advantages and shortcomings of vertical

retail design blog  (also known as the Retail Big Show ) in January in New York City. The accompanying slide deck can be downloaded here . Part 2 of this blog series then outlined the five drivers for retailers to act vertical, and the three key tenets of the approach. The post explained in depth the following first two requirements for acting vertical: Effectively bring unique and compelling products and services to consumers; and Offer differentiating customer experiences through multiple, integrated channels. This Read More...
Multichannel Retail


retail design blog  Retail Read More...
Data-driven Design
Creating and maintaining a successful digital experience that drives business results requires the right research insight, design, technology, and ongoing

retail design blog  driven Design Creating and maintaining a successful digital experience that drives business results requires the right research insight, design, technology, and ongoing optimization. Forrester conducted an online survey of 209 digital experience professionals in the US to evaluate current practices around Web site monitoring and digital experiences. Read about the adoption, benefits, and challenges of current data-driven design processes. Read More...
Epicor Eagle’s Soaring Retail Excitement
It appears that Epicor Software Corp. now has two retail product lines, starting with the better known Epicor Retail product suite for soft-goods retailers (the

retail design blog  Eagle’s Soaring Retail Excitement It appears that Epicor Software Corp. now has two retail product lines, starting with the  better known Epicor Retail product suite for soft-goods retailers (the former CRS and NSB offerings) , which competes with SAP, Oracle, JDA Software , and other leading retail software providers. The other is Epicor Eagle , a product suite for hard-goods specialty retailers (a former Activant offering). Current Epicor Eagle–specific competitors are Celerant Technology, Read More...
Bold Retail Industry Predictions for 2014 by Revel Systems
Revel Systems, an innovative provider of iPad-based point-of-sale (POS) solutions, recently announced predictions that will shape the retail and technology

retail design blog  Retail Industry Predictions for 2014 by Revel Systems It is that time of the year when folks make predictions of major technology trends for next year. Revel Systems, an innovative provider of iPad-based point-of-sale (POS) solutions, recently announced predictions that will shape the retail and technology industries in 2014. It predicts that the technology and retail industries will begin to adopt innovations that will redefine how the two worlds collide.   Mobile Currency. Bitcoin. Social Capital Read More...
Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

retail design blog  challenges for all the retail segments, grocers, for example, have the additional challenge of ensuring store assortments with close attention to the products' freshness, its quality, and to localization factors. This is all to address the increasing sticker-sensitivity amongst shoppers. Further, due to many perishable items, composition and decomposition, and unit of measurement (UOM) changes, grocers have additional functional requests for the applications that would help them track on-sales velocity, Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

retail design blog  Realities of Retail Workforce Management: Myths versus Facts With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage. Read More...
Reflexis Systems—Enabling Connected Retail Store
This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage

retail design blog  Systems—Enabling Connected Retail Store This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.'s write-up on the vendor's latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More...
Adapting to the New Retail Market
The current market is asking retailers some difficult questions@ones their existing processes and tools can’t answer. It takes a mix of science, retail

retail design blog  to the New Retail Market The current market is asking retailers some difficult questions—ones their existing processes and tools can’t answer. It takes a mix of science, retail intelligence, and merchandising art to ensure that every store in a supply chain carries the right inventory, while maintaining a high service level and market share. Learn how to better respond to the demands of consumers and rationalize your assortment at a local level. Read More...

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