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ERP for Distribution Industries
ERP for Distribution Industries
Enterprise resource planning (ERP)—distribution software is designed for companies in the distribution and logistics industries. Traditional distribution businesses focus on moving goods t...
 

 retail companies and social media


How Social Media Is Revolutionizing the Apparel Industry
In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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ERP for Distribution Industries
ERP for Distribution Industries
Enterprise resource planning (ERP)—distribution software is designed for companies in the distribution and logistics industries. Traditional distribution businesses focus on moving goods t...

Documents related to » retail companies and social media

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

retail companies and social media  (IT), media & entertainment, retail, and pharmaceutical markets. More than 600 of the world's renowned and innovative companies leverage Moxie Software solutions to transform their customer experience. Some its customers include Nationwide , Marriott , EMC , Staples , Dell , and eBay . Figure 1 Moxie Software recently launched its Social Knowledgebase product (see here ), which combines knowledge management technology with free enterprise collaboration apps (see here ). With this product, Moxie bridges Read More

Revionics Making Retail Merchandizing Optimization Social


In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop, a provider of social commerce-driven promotions for retailers and consumer brands, from GIIV, Inc. Revionics’ solutions use predictive analytics and demand-based science to help retailers obtain the best results across all touchpoints in the multi-channel shopping realm—online, in

retail companies and social media  investment (ROI) across multi-channel retail operations. By infusing pre- and post-transactional social demand signals into Revionics’ proven science, optimization models should now have a more complete and granular view of shopper behavior, driving more accurate recommendations across the proverbial marketing “Four Ps” continuum—product, price, promotion, and place. With the acquisition of SkuLoop, Revionics can now incorporate social interaction into its merchandise demand models, making them mo Read More

What’s Microsoft’s Retail Play?


The retail experience is no longer limited to the showroom due to mobile and Web sales, social media, and complex pricing, among other considerations. Read TEC principal analyst P.J. Jakovljevic’s article and see how Microsoft’s recently released end-to-end retail solution, Microsoft Dynamics AX 2012 for Retail, with new point of sale and multi-channel management capabilities can help retailers run their entire business.

retail companies and social media  widely available global end-to-end retail solution on the market. While SAP and Oracle continue pull back from certain markets such as Brazil and India with their POS solutions—due to the challenges in localization and lack of adoption—Microsoft continues to expand its presence end-to-end. This gives multinational companies the chance to have consistency and drive more value from their existing IT investments when entering new markets. In fact, Microsoft Dynamics AX for Retail is the only solution Read More

SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

retail companies and social media  embedded into SAP for Retail solutions since 2002. Before SAP acquired SAF, both companies had a long history of cooperation—SAP used SAF’s order and forecasting software as part of the SAP Forecasting and Replenishment solution. In addition, the acquisition of OutlookSoft (in 2007), a leading provider of integrated financial planning, budgeting, and consolidation software; Business Objects (in 2008), the global market–leading business intelligence (BI) platform and tools provider; and Sybase (in 20 Read More

King Fish Media


King Fish Media creates marketing programs. The company’s work includes content development, publishing, social media campaigns, marketing research, webcasting, and corporate events.

retail companies and social media   Read More

Retail Merchandising


Retail Merchandising systems allow users to effectively manage inventory across the enterprise, helping them to buy smart and sell through efficiently. Retail Merchandising is highly effective for hard-line and soft-line retailers alike. Retailers benefit from features such as automated replenishment, native style-color-size-size2 item matrices, advanced allocation methods, and stock balancing. Total cost of ownership is further reduced by leveraging additional integrated modules within Retail Merchandising, such as distribution center management, loss prevention, sales audit, customer loyalty, data warehouse, gift card management, open-to-buy, e-commerce, and orders and fulfillment. The Retail Merchandising solution is one of the few completely integrated systems that allows users to manage business regardless of where the business comes from. Epicor's core merchandise management system can take care of "brick and mortar" stores (style and price maintenance, allocation, warehouse and distribution, purchasing, receiving, replenishment, sales audit, and accounting interface), while its fully integrated e-commerce and orders and fulfillment modules extend retailers' reach to serve Internet and catalog customers. The net result: one view of the customer.  

retail companies and social media  Merchandising Retail Merchandising systems allow users to effectively manage inventory across the enterprise, helping them to buy smart and sell through efficiently. Retail Merchandising is highly effective for hard-line and soft-line retailers alike. Retailers benefit from features such as automated replenishment, native style-color-size-size2 item matrices, advanced allocation methods, and stock balancing. Total cost of ownership is further reduced by leveraging additional integrated modules Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

retail companies and social media  CRM: Key Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More

Retail TouchPoints


Retail TouchPoints is an online publishing network for retail executives. The publication produces white papers, webinars, custom research, and lead generation.

retail companies and social media  TouchPoints Retail TouchPoints is an online publishing network for retail executives. The publication produces white papers, webinars, custom research, and lead generation. Read More

Social Media and the Future of Business


The buzz is that social media can be used to benefit business. So what are the social media platforms (SMPs) that are economically relevant to a business organization? How can they be used and leveraged? And why are they valued? This research paper answers these questions and more, concluding that a social media platform can be economically valuable to an organization only if it generates information that either improves the reliability of existing information or is new information. Learn more. Download now.

retail companies and social media  social media for business,business social media,social media,esmp Read More

Customer Relationship Management and Social Networks-They're Related How, Again?


No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.

retail companies and social media  Relationship Management and Social Networks-They're Related How, Again? Originally published - February 7, 2007 By now, there isn't a soul reading this who hasn't heard of SAP . By now, there isn't a soul reading this who hasn't heard of salesforce.com . By now, there isn't a soul reading this who hasn't heard of MySpace . Or YouTube , or LinkedIn , or Friendster , or Many of you may know that both SAP and salesforce.com use blogs, podcasts, and user communities to communicate with their customers Read More

2013 TEC Market Report: Social Business Platforms


What do you get when social networking and business collide? According to CRM analyst Raluca Druta, you get an explosion of new ways to collaborate and innovate. Emerging social technology tools are inspiring software vendors to design social business platforms that are changing the way companies manage employees, develop products, and interact with customers. Download this report for an overview of the business need for social business platforms and a look at several software vendors who are innovating in this space.

retail companies and social media  TEC Market Report: Social Business Platforms What do you get when social networking and business collide? According to CRM analyst Raluca Druta, you get an explosion of new ways to collaborate and innovate. Emerging social technology tools are inspiring software vendors to design social business platforms that are changing the way companies manage employees, develop products, and interact with customers. Download this report for an overview of the business need for social business platforms and a look Read More

Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

retail companies and social media  for Midsize Companies Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users. Read More

Social Media and Customer Experience Feedback


Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, "How can we tap into the power of this new method of communication to improve our business and the experiences we provide our customers?"

retail companies and social media  Media and Customer Experience Feedback Enterprise feedback management (EFM) is a term used to describe a company's goal of consolidating and managing feedback from all sources. Source : Mindshare Technologies Resources Related to Social Media and Customer Experience Feedback : Social Media (Wikipedia) Customer Experience (Wikipedia) Social Media and Customer Experience Feedback Social Media is also known as : Social Media Applications , Social Media Articles , Social Media Basics , Social Media Read More

The Critical Path to Competitive Differentiation for Growing Companies


Today, companies of all sizes are using insight gained from business intelligence and analytics tools to...

retail companies and social media  Critical Path to Competitive Differentiation for Growing Companies The Critical Path to Competitive Differentiation for Growing Companies Can small and midsized companies develop the kind of business insight that has traditionally profited only large corporations? The answer is yes. Today, companies of all sizes are using insight gained from business intelligence (BI) and analytics tools to improve customer service create new products and services optimize logistics and inventory management launch succe Read More