X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 research on crm retail trade


On-demand Retail Trade Partner Integration Provider Asserts its Expertise
SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies in the retail supply chain network. Find out why SPS

research on crm retail trade  demand Retail Trade Partner Integration Provider Asserts its Expertise Over the last decade, industry analysts have heard about the e-commerce−enabling software company called SPS Commerce time and time again, but we’ve never had the chance to meet its staff. Most often than not, the company would be cited by its direct competitors, such as Sterling Commerce , GXS , or Inovis . The chance to meet the company’s staff presented itself at the National Retail Federation ’s ( NRF ’s) BIG Retail

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PLM for the Retail Industry Software Evaluation Report

Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fashion goods (including apparel, footwear, accessory, and home fashion) manufacturers and retailers to achieve more efficient product development, lower cost, and better collaboration and control throughout the whole supply chain. 

Evaluate Now

Documents related to » research on crm retail trade

Controlling Complex Trade Promotion Management Issues For Suppliers To The Retail Chains


Almost $75 billion (USD) is spend on trade and promotion funds every year. Unfortunately most enterprise resource planning (ERP) systems are not equiped to handle the complexities of promotion causing false reports and inaccurate invoices. Small and medium businesses (SMB) have had limited choices, until now.

research on crm retail trade  to the manufacturer to research and verify the accuracy of deductions taken. The most common way that promotions are paid is through invoice deduction. The retailer commonly deducts the cost of promotions and lump sum fees from the manufacturer's invoice. Thus, invoices totaling $120,000 may be paid with a $100,000 check. Line items on the remittance advice may contain some information about the deduction taken, but often do not. The process of cash application is tedious and time consuming for the Read More

Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

research on crm retail trade  host of brand new research and development (R&D) deliveries, such as the following: Development and general availability (GA) of Epicor Retail Multi-Channel Transaction Adapter , which allows retailers to share POS functions and logic with other channels and devices. Development and GA of Enterprise Store Central —a centrally based Epicor Retail Store module that offers a collection of capabilities for assisting in the management of the store estate. The product provides a central resource for a number Read More

Three Es of CRM


With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.

research on crm retail trade  Es of CRM The Three E's of CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Technology Solutions Company (TSC) is a leading products and services company focused on digital healthcare and manufacturing and served by EXOGEN, a wholly owned subsidiary of TSC. Our unique solutions leverage our exclusive intellectual property and patent pending technologies to help our customers drive growth and attain operational efficiencies. We Read More

Ingredients of a Comprehensive Retail Suite for SMBs


To achieve success in today’s retail industry, retailers that are small to midsize businesses (SMBs) need to effectively meet their customers’ needs on time, with the right price, in the right quantity—and at the right place, with the right promotions. All of these things can be very overwhelming for a retailer. To get them, retailers require tools that support effective and precise operations. In

research on crm retail trade  their objectives. Within our research Evaluation Center, retail organizations and retail software providers will be able to match up with each other, just like an e-harmony dating service, in which individual needs are matched with potential qualified prospects meeting the predefined criteria. So now the question is: what do retail organizations need to look at when buying a “reasonably” comprehensive retail software suite or package? Here’s a list of the modules SMB retail organizations need in a Read More

On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

research on crm retail trade  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

research on crm retail trade  selection field through Internet research and inquiries to both hosted and on-site vendors. I ended up with only six vendors who could handle all our requirements (because we wanted to duplicate-house our data on site). Report card: How well did they sell?   Aplicor A+ Notes The technology did not fit our needs, and the salesperson was kind enough to direct me to another CRM vendor that would be more fitting.   NetSuite C Notes Sales rep was very argumentative. When we asked for accounting bucketing ( Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

research on crm retail trade   Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

research on crm retail trade  blackberry e z data,e z data comparasion,e z data ecp lotus notes,e z data ecp lotus notes crm,e z data gartner,e z data magic quadrant,e z data sales,e z data strategy,e z data winrunner,ECP,Enterprise CRM,Enterprise CRM Platform,Enterprise CRM Platform (ECP),ez data crm review software,ez data magic quadrant,ez data reviews,ez data reviews gartner,ez data serials cracks,problems with ez data Read More

Lawson's Approach to the Retail Market


Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment, multichannel ordering, store replenishment, forecasting, and order determination.

research on crm retail trade  s Approach to the Retail Market Introduction There are some interesting dynamics within the retail market segment. On one hand, the market is much less penetrated by enterprise applications than most other economic sectors, in part since retailers have largely been remiss in leaving mainframes and other legacy technologies behind. Also, the sector has shown some resilience even during the recent and possibly still ongoing economic malaise, in part as the consumers have been stretching their credit Read More

How Global Trade Management Can Assuage Your International Trade Worries


Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity that doing business globally entails can be daunting for professionals in charge of overseeing the supply chain—especially when the business needs to be nimble to keep ahead. Nimble can be painfully complex, but it doesn’t have to be

research on crm retail trade  Global Trade Management Can Assuage Your International Trade Worries Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity that doing business globally entails can be daunting for professionals in charge of overseeing the supply chain—especially when the business needs to be nimble to keep ahead. Nimble can be painfully complex, but it doesn’t have to be difficult. That’s where global trade m Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

research on crm retail trade  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More

Hypatia Research


Industry analyst and market research firm Hypatia Research Group provides market intelligence, industry benchmarking, best practice, maturity model, and vendor selection research for how businesses use software technology, professional services, and management consulting providers to capture, manage, analyze, and apply customer and market intelligence to enhance corporate performance and to accelerate growth.

research on crm retail trade  Research Industry analyst and market research firm Hypatia Research Group provides market intelligence, industry benchmarking, best practice, maturity model, and vendor selection research for how businesses use software technology, professional services, and management consulting providers to capture, manage, analyze, and apply customer and market intelligence to enhance corporate performance and to accelerate growth. Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

research on crm retail trade   Read More

Protecting Sensitive Data on Shared Networks: How to Provide Persistent Encryption of Confidential Folders on Corporate Networks


Companies want to manage security risks and encryption to protect data and to comply with industry guidelines. The desire to separate network management from document ownership can create additional security concerns, as IT services are outsourced. To address these issues, you need to ensure your security solution provides visible and on-going encryption of sensitive data files shared on your networks. Learn more.

research on crm retail trade  Sensitive Data on Shared Networks: How to Provide Persistent Encryption of Confidential Folders on Corporate Networks Companies want to manage security risks and encryption to protect data and to comply with industry guidelines. The desire to separate network management from document ownership can create additional security concerns, as IT services are outsourced. To address these issues, you need to ensure your security solution provides visible and on-going encryption of sensitive data files Read More