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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 reports on number of customers served per hour


Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

reports on number of customers served per hour  with inventory controls and reports and customer information. I have lots of information at my fingertips. We identify our best customers and I can dissect our mailing list in a zillion different ways. In some of our exclusive designer lines, we'll have that designer come into the store and we will host lunches with those customers or do a trunk show. It's a great marketing tool. We do different kinds of parties for different levels of customers. On management capability As far as leadership is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Scalable Data Quality: A Seven-step Plan for Any Size Organization


Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

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Cloud Assets: A Guide for SMBs-Part 2


The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be exacerbated for small to medium businesses (SMBs) with limited resources. Read this second part of a three-part guide for SMBs to understand the core elements of the selection and brokering process of cloud assets, and obtain a step-by-step breakdown of the essentials.

reports on number of customers served per hour  with the vendor. Request reports on various incidents that have occurred, and discuss and agree upon permission to conduct audits on the vendor’s security practices. Additionally, your vendor and its potential third-party affiliates need to comply with your local data privacy legislation, which falls under your legal obligations. Clauses to that effect should be included in the contract. The appropriate penalties to be incurred for failing to comply with these expectations also need to be included in Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

reports on number of customers served per hour  to create his/her own reports without having to wait for the system administrator or IT team. Reinforce adoption with carrots and sticks. Build CRM usage with incentive programs such as spiffs, contests, etc. ( carrots ). And for those who are more motivated by fear, reinforce the importance of using CRM with sticks, such as executive communications and programs that tie usage to highly desirable results, the most popular of which is to only pay commissions on opportunities that were created in the Read More

Less Stock, More Profit: Inventory Optimization


Inventory optimization is the area where most enterprise resource planning (ERP) software implementations get the highest and fastest return on investment (ROI). However, many companies implementing an ERP solution don’t add a dedicated inventory optimization module. Learn how inventory optimization can offer companies huge potential to maximize the value of IT investments—and keep inventory levels at the right balance.

reports on number of customers served per hour  that can produce exception reports for review, auto-adjust for variances and provide complete visibility of changes throughout the supply chain to allow quick reaction to changes. Replenish Efficient collaboration with suppliers is a natural part of the whole process to optimize inventory. The more information that is shared with suppliers, the more likely it is that they will be able to deliver on time and maybe even reduce lead-time. This will have a positive impact on inventory levels. Supplier Read More

How to Keep Your Best Customers and People in Tough Times


In the on-demand webcast how to keep your best customers and people in tough times, you'll find out how to build closer relationships with your exi...

reports on number of customers served per hour  to Keep Your Best Customers and People in Tough Times Wouldn't it be great if you could get a leading group of business relationship experts to offer you their best strategies, tips, and advice on how to keep your best customers and employees during a recession? Well, now it's just a click away, and it's free. In the on-demand webcast How to Keep Your Best Customers and People in Tough Times , you'll find out how to build closer relationships with your existing customers why a recession can be the Read More

How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

reports on number of customers served per hour  retail,mobile coupon,banking customer experience,mobile solution Read More

Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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Rootstock Software New Customers


Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com. This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy, a social enterprise in Nairobi

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New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative


Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business environment. Those who choose real-time business intelligence are likely to gain the insight and agility to measure risk and reward in an instant—and move forward. Destiny is no longer in the hands of fate. It’s determined now, in a second. New outcomes await. Determine yours with business intelligence solutions from SAP.

reports on number of customers served per hour  big data analytics, predictive analytics, business intelligence solution, BI solution, BI software, SAP business intelligence solutions, SAP HANA, SAP Business Objects, SAP BusinessObjects mobile app, mobile analytics, SAP BusinessObjects business intelligence Read More

SAS Helps 1-800-FLOWERS.COM Grow Deep Roots with Customers


“SAS business analytics help us put a laser focus on knowing our customers, reducing operating expenses and innovating for the future,” says Chris McCann, president of 1-800-FLOWERS.COM. “As our business has grown from one flower shop to an online gift retailer serving more than 30 million customers, we need SAS’ abilities to really know our customers and turn that knowledge into action." Read the full story now.

reports on number of customers served per hour  Helps 1-800-FLOWERS.COM Grow Deep Roots with Customers “SAS business analytics help us put a laser focus on knowing our customers, reducing operating expenses and innovating for the future,” says Chris McCann, president of 1-800-FLOWERS.COM. “As our business has grown from one flower shop to an online gift retailer serving more than 30 million customers, we need SAS’ abilities to really know our customers and turn that knowledge into action. Read the full story now. Read More

AKG of America


AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual.

reports on number of customers served per hour  of America AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual. Read More

How to Get Closer to Your Best Customers


In the white paper Get Closer to Your Best Customers, you'll find a host of new ideas and proven best practices for dealing with customers more e...

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The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions


Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive during change.

reports on number of customers served per hour  technology interoperability,CODA link architecture,business change management,systems integration,UNIT4 CODA,CODA financials,Coda enterprise business system,UNIT4 Read More

Benefits of a Virtualized Data Center


The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out.

reports on number of customers served per hour  of a Virtualized Data Center The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More