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Service Supply Chain Strategies to Increase Corporate Profitability
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and

location hierarchy  a central to field location in the network), replenishment (from the network to external sources of supply for repair and new buy), and transshipment (across parallel nodes in the network). Figure 2. Interactive Decision Hierarchy It is important to note that all of the resource decisions described in Budget Planning, Strategy Planning, and Tactics Planning must be made prior to the occurrence of a particular service event whose fulfillment will require use of those resources. Hence these decisions are Read More...
Warehouse Management Systems (WMS)
A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction...
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Documents related to » location hierarchy


ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in

location hierarchy  location to any other location is very simple. Sales order and product profitability analyses are done through pre-built scorecards that run off of sophisticated queries that eliminate the need to populate OLAP cubes. Disadvantages : Identification of components with long purchase lead times at an early design stage and for early planning purposes is poor. Overall : Online help is very useful. Email routing help is very sophisticated. Screen navigation is intuitive because users only have to learn five Read More...
It's the Aftermarket Service, Stupid! (Part I)
Regardless of the economic environment (and sentiments), I always think of the opportunity within the aftermarket service and support as a profitable, high

location hierarchy  instance, in a single location with typical service parts, there can be deployed a few different methods of inventory planning, such as: Each part location is planned separately; With a so-called demand accommodation approach (mastered by Servigistics), which determines what parts to stock, then calculates demand satisfaction levels, to finally segment parts and locations into these different fulfillment (customer service) levels; and Overall optimization (arguably mastered by both MCA and Servigistics), Read More...
Analyzing Manhattan Associates’ Supply Chain Platform Play - Part 1
My recent article on Manhattan Associates (NASDAQ: MANH) and RedPrairie Corporation stated that these two vendors continue to duke it out at almost every large

location hierarchy  item at the same location but also to the same item at different locations. Needless to say, different types of costs have to be handled differently. Imprecise approximations have been the order du jour. Manhattan customers can use more accurate TCS calculations to drive costs down in various ways. For one, they could change assortments by eliminating unprofitable products and promoting profitable products in a more informed manner. They can also raise prices on unprofitable products and price to match Read More...
Best Software To Hold Competition At Bay
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend

location hierarchy  launch customer and prospect location maps, websites, and e-mail with one-click web access. In addition, SalesLogix 6.0 will also ship with Crystal Reports version 8.5. Tighter integration with Microsoft Office — SalesLogix 6.0 reportedly offers one-click export to Excel for analysis and reporting. In addition, the product offers Word integration for mail merge' facility and advanced Outlook integration. Significant Mail Merge improvements — This feature should be easier to use with template Read More...
SAP and BMW Team Up on Cars via “Internet of Things”
SAP AG and BMW Group Research and Technology have developed an innovative technology infrastructure for in-vehicle mobility services. Read about this

location hierarchy  based on their exact location and route. This collaboration brings SAP one step closer toward making its vision of the connected car a reality. The project is part of a joint “The Internet of Things” research initiative of SAP and BMW Group Research and Technology .   The cloud-based platform from SAP serves as a link between BMW and external partners that provide services such as parking, fuel, beverages, and food. Information from the various partners is aggregated in a virtual marketplace that, Read More...
Reimagine Work
Whether you’re ready for it or not, the future of work is now. The new way of work is multi-generational, multi-geographical, multi-cultural, location-agnostic,

location hierarchy  multi-geographical, multi-cultural, location-agnostic, and device-independent. Work-team structures have morphed into more matrixed (vs. hierarchical) arrangements. And people have different expectations of how, where, and what they use to get their jobs done. With this new way of work, organizations need to understand that attracting and retaining the best talent at all levels requires being more in tune with employees’ wants and needs. Read More...
Experience Montreal While at the TEC Vendor Challenge, II
This is the second in a series of posts highlighting the best of Montreal, location of the upcoming TEC Vendor Challenge – ERP for Distribution.Today we are

location hierarchy  the best of Montreal, location of the upcoming TEC Vendor Challenge – ERP for Distribution . Today we are zooming in on Downtown , Montreal’s throbbing heart. Several Canadian universities have their campuses there, which helps keeps this city energetic. You can access downtown via an underground passageway from the Delta Hotel . A network of such passageways has developed over the years in response to the harsh Canadian winters, resulting in a virtual underground city . Tunnels connect buildings all Read More...
Programs, Processes and Practices: Planning Implementations and Evaluating Systems
No company has ever fully evaluated the entire product that they are buying, time does not permit such a complete evaluation. Few people really track how well

location hierarchy  picked from an alternative location for some reason? Once the best fit is found, it is common to realize that the selected software cannot meet all the requirements of the business. This calls for a decision to either change the requirement so the package can accommodate the business, modify the software (see Should You Modify an Application Product ) to match the business need or to design the business processes to work-around or account for the difference. If significant functional gaps exist between Read More...
Optimizing The Supply Chain Network And Reducing Distribution Costs - Part 2 An Andersen Point Of View
Performance addresses issues surrounding how the new economy is transforming the supply chain and ultimately, how Andersen conducts business. Through this

location hierarchy  their major features. Site location and territory definition Inbound and outbound channel and transportation mode Resource allocation Site location and territory definition represents the most common component analyzed when performing a network analysis. Following a major change in the current business environment, the location of facilities is frequently re-evaluated. To properly address this component, we consider the problem from two levels simultaneously: the first level addresses the location and Read More...
How to Evaluate a Sales and Operation Planning System
The features available in today’s sales and operations planning (SOP) systems make these systems indispensable assets for an organization. Reporting tools and

location hierarchy  to Evaluate a Sales and Operation Planning System Sales and operations planning (SOP) is one of the more critical functions an organization must undertake, as its effects span across various departments, and have the potential to directly influence the organization’s profits. A successful SOP department harmonizes the different beats of each division into an agreeable melody. It is definitely a challenge to find an effective tool that can merge the data from different systems to create a coherent Read More...
viad@t
The viad@t ILC inventory tracking and location control software is designed for use in automated material handling systems. It can run as a stand-alone

location hierarchy  ILC inventory tracking and location control software is designed for use in automated material handling systems. It can run as a stand-alone application, or serve as an extension to a host system to manage AS/RS. viad@t ILC's main features include - MS Windows XP and Server 2003 - MS SQL Server 2000 and 2005 - host interface or stand-alone operation - location selection - material selection - operation control - error handling viad@t ILC provides the functionality to address the storage and throughput of Read More...
A Modern Tale of Long (Supply Chain) Tails -- Part II
Part I of this blog series introduced the notion of long tails in modern supply chains. That blog post also introduced the vendor ToolsGroup and its solution

location hierarchy  right mix at each location in the supply network to deliver the targeted customer service level. The inventory optimization system automatically adjusts service level targets for individual stock-keeping units (SKUs) to obtain the most optimal “mix” of inventory, and hence to attain the target global service objective while deploying less inventory. This is done by identifying the ideal mix of inventory, considering that each SKU-Location combination has its own efficiency curve, and taking into Read More...
One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

location hierarchy  offering that captures the location of a field service engineer and/or his or her vehicle obtained via  global positioning system (GPS)  or other technology. The module integrates the location info with ClickSchedule for use in optimized scheduling. ClickLocate enables service organizations to improve their service operations by allowing them to make decisions and take actions based on location information, including near real-time engineer locations. In effect, LBS information enables service Read More...
Enabling Organizations to Understand Complex Relationships
To understand the complex relationship between business and customer, there are several questions companies must ask. How much do we spend on advertising to

location hierarchy  Organizations to Understand Complex Relationships To understand the complex relationship between business and customer, there are several questions companies must ask. How much do we spend on advertising to reach out to customers? How much do our customers spend on purchasing our products? With customers scattered all over the globe, it’s difficult to know. With an organizational hierarchy management solution, finding the answer to these questions just got easier. Read More...
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