For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.
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the vendor provide a list of pertinent industry references? Does the vendor take the unique requirements of the industry into consideration? (If the model does not fully define the realities of the user-specific processes and practices, it cannot possibly manage these realities.) Was the solution built especially for the industry in question (good), or does it use a generic solution with templates (OK, but not necessarily excellent), or is it simply a generic product (bad)? Is the solution a single,