Home
 > search for

Featured Documents related to »  inquiries on customer counts


Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process

inquiries on customer counts  with the company'from Web inquiries to orders in production. Requests and orders originating in CRM are routed through other applications, never disappearing into a blind spot. Customer service agents always have up-to-the-minute status of every process that affects their customer. Events such as changes in a customer's status trigger notifications to processes that may be affected. Delays in one process raise alerts that inform other processes, as well as triggering appropriate communications to the Read More
ERP for Municipalities
In this model, we assume the municipality controls water, sewers and roads. We assume also that it collects municipal or county taxes and manages many of its own assets such as vehicles and wate...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » inquiries on customer counts


A Single Software Solution That Enables Business Process Management
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned and prepared to take on the

inquiries on customer counts  or call reports, customer inquiries and complaints (including the status), and value added reseller (VAR) or distributor information. Inherent portal capabilities across the entire suite, including secure, role-based portal access with a single sign-on, can be supplemented with other security mechanisms like hardware keys or biometric ID, cater to customer self-service needs. e-Workflow , in addition to offering traditional request functions, ensures electronic management of all of an organization's Read More
Five Things to Understand About Your Nexus Footprint
The complexities and fluidities of sales tax nexus can be overwhelming and require the constant attention of a tax expert to navigate, but most small to medium

inquiries on customer counts  answers can trigger further inquiries. Hence extreme care should be taken when responding to their questions. Seeking professional tax help is highly encouraged because simply checking “yes” to some  questions can easily lead to a determination of nexus. If your activities in the jurisdiction are limited, it might be better to respond with a letter in lieu of completing the questionnaire. Nexus task forces are state revenue department commando units. They are actively looking for companies with Read More
Cost-justifying Warehouse Management Technologies in Small and Midsized Warehouses
The warehouse management system (WMS) concept has matured into a collection of time-tested technologies that reduce inventory costs and increase overall

inquiries on customer counts  many times you receive inquiries about the status of shipments. How much time do you spend researching such inquiries? Let's say that 10% of your shipments trigger a phone call and you get 25 per day. If you spend 10 minutes on each one, you are spending 250 minutes x 22 workdays or 5,500 minutes/month, which comes to 92 hours a month. At $20/ hr that equals $1,840 a month or $22,080 a year. Sage Accpac WMS linked with Sage Accpac Exchange, an Internet-based EDI system, can automate the process of Read More
One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration

inquiries on customer counts  well as customer-initiated order inquiries common in a business-to-consumer (B2C) environment; and New task-based retail order entry and modification user interfaces (UIs) that provide the ability to handle special orders, services and a mix of fulfillment methods of different lines on the same order. The press release further explains that some new capabilities built on the Sterling Commerce's application foundation are designed to improve the return on investment (ROI) in existing software. These Read More
Customer Centricity: The Devil Lies in the Details
The purpose of this white paper is to help readers understand the importance of customer-centricity in today's highly competitive and constantly evolving

inquiries on customer counts   Read More
How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information

inquiries on customer counts  to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive Read More
Customer Profile: Transplace
As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating

inquiries on customer counts  Profile: Transplace As a Lean Six Sigma service company, third-party logistics (3PL) provider Transplace emphasizes eliminating waste, simplifying processes, and demonstrating continuous improvement. Those values were on display when the company replaced a host of manual document management processes with a modern workflow solution. Learn how that new solution helped Transplace streamline operations and better serve customers. Read More
Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path@many successfully, and

inquiries on customer counts   Read More
Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

inquiries on customer counts  Customer Relationships: An Integrated Approach Improving Customer Relationships: An Integrated Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. More than ever, in today's challenging business environment, best-run companies are staying focused on their most valuable assets – their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction – whether it's Read More
Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

inquiries on customer counts  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

inquiries on customer counts  Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, Read More
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

inquiries on customer counts  Product Note: Attensity and the Voice of the Customer About Attensity Attensity , an organization with more than 10 years of experience in the customer intelligence market, provides solutions for analysis of unstructured data and offers a new breed of Customer Experience Management (CEM) solutions. The company is headquartered in Palo Alto, California, with offices throughout the United States, Germany, and the United Kingdom. As customer conversations can be used to enhance an organization’s products Read More
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

inquiries on customer counts  Impact Predicts Your Customer Retention! Event Summary Data warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer relationship management (CRM) systems have played a vital role in collecting these terabytes of Read More
Customer-centric CRM
Companies implement a customer relationship management (CRM) system to balance increasing revenue, decreasing costs, while enhancing the customer experience

inquiries on customer counts   Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others