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Software Functionality Revealed in Detail
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Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

displays the expected receipt quantity by item number  to customer. Figure 1 displays these three major RMA variations and the basic steps applicable to each variation. Click to enlarge With two of the major RMA variations (with immediate replacement and without replacement), each RMA can be assigned a disposition of credit only, credit, scrap, or return. Figure 1 displays these four applicable dispositions within a single box. The significance of each disposition is described below. Credit Only . A Credit Only disposition indicates there will be no customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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