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Software Functionality Revealed in Detail
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Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

displays the expected receipt quantity by item number  to customer. Figure 1 displays these three major RMA variations and the basic steps applicable to each variation. Click to enlarge With two of the major RMA variations (with immediate replacement and without replacement), each RMA can be assigned a disposition of credit only, credit, scrap, or return. Figure 1 displays these four applicable dispositions within a single box. The significance of each disposition is described below. Credit Only . A Credit Only disposition indicates there will be no customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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displays the expected receipt quantity by item number  across the Regions: A View of the Impact of the Internet on Business The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a business’s reach, it is valuable to know precisely what various Internet service providers (ISPs) offer before buying. This includes evaluating service level and support capabilities and understanding how these vary throughout the United Kingdom (UK). Find out more. Read More

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displays the expected receipt quantity by item number  the Financial Close: CFOs’ Insights into the Benefits of a High-quality Close We interviewed CFOs at complex multinational companies to learn what they see as key to accelerating their consolidation and close processes, along with the challenges they face. They see their ability to conduct a high-quality close as a competitive advantage, rather than simply a regulatory obligation. A well managed close process is also important for building investor confidence in the company. Find out more. Read More

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displays the expected receipt quantity by item number  Service Equation: 4 Keys for IT to Create Value for the Business IT organizations struggle with the challenges of shrinking budgets, ever-changing technology, compliance pressures, and more. For greater efficiency, many IT organizations are turning to information technology service management (ITSM) to help improve processes. But there’s still too much focus on technology and not enough on business outcomes. Learn key strategies for changing your approach to delivering IT services. Read More

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