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SaaS Buyer's Guide for Wholesale and Distribution
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk.

customer relationship management ratings for wholesale and retail trade  management, inventory control, and customer relationship management (CRM) functions. During volatile economic circumstances, however, organizations within the W&D industry are also seeking ways to lower their technological overhead. Recently, this shift has taken the form of moving away from traditional delivery methods (i.e., on-premise systems) toward software-as-a-service (SaaS) or on-demand applications. Indeed, according to Forrester research from 2009 , SaaS adoption rates have increased 21 percent Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » customer relationship management ratings for wholesale and retail trade


Supply Chain 101: The Basics You Need to Know
Today’s manufacturers face increasing global competition and complex manufacturing networks. Supply chain management provides manufacturers with the needed

customer relationship management ratings for wholesale and retail trade  encompasses the areas of customer requirements, warehouses, distribution centers (DCs), factories, and suppliers. The two main goals of SCM are 1) to combine all manufacturing and distribution functions into an integrated process that enables manufacturers to lower the costs of manufacturing, known as true lean manufacturing , and 2) to allow the efficient distribution of the products delivered throughout the supply chain and to the final customer, whether a business or a consumer. SCM is thus a dynamic Read More...
Welcome to ERP - Distribution Showdown! Epicor Enterprise vs. JDA Supply Chain Planning & Optimization Suite vs. Pronto Xi
I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution Showdown. You’ll notice this

customer relationship management ratings for wholesale and retail trade  In terms of its customer base, JDA is very much North American–based, with almost 70 percent of its business coming from North American customers, with most of the balance in Europe, the Middle East and Africa, and very little in Asia. Pronto Xi Pronto is an Australian-based ERP vendor, so it's no surprise that 70 percent of its business is in Australia, with most of the balance in the Asian market, and very little in North America. Unlike JDA, Pronto specializes in the mid and lower ends of the Read More...
Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

customer relationship management ratings for wholesale and retail trade  more effective marketing. New customer relationship management systems can be leveraged by small independents, providing the same kind of benefits that accrue to larger entities. These systems are less costly and easier to implement and use, creating new opportunities for small business use. A number of the experts we spoke with cited the benefits of investing in Customer Relationship Management (CRM) technology solutions for many small independents. One said, What really good CRM allows a small store Read More...
K8 for ERP for Distribution Product Certification Report
K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal

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SAP ERP for SME: Not Just for the SME
This Aberdeen Axis Analyst Insight presents vendor-specific highlights from the ERP in Manufacturing Aberdeen Axis published in June 2009 and focuses

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Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report
Ramco Enterprise Process Manufacturing is TEC Certified for online evaluation enterprise resource planning (ERP) for process manufacturing solutions in the ERP

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New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

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LS Retail
LS Retail is global supplier of software solutions and services for the Retail and Hospitality IndustriesLS Retail is sold and supported by more than 120

customer relationship management ratings for wholesale and retail trade   Read More...
Lawson's Approach to the Retail Market
Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item

customer relationship management ratings for wholesale and retail trade  capabilities and links to customer data in CRM systems. A single-vendor approach by ERP providers could produce other benefits too, like integrated and consistent processes throughout the supply chain, consistent data-model for the entire enterprise, and easier estimation of overall project cost and implementation management through primary relationship (i.e., one throat to choke ). The business opportunity is to move from supply- to demand-driven retailing, via merchandising, replenishment, pricing, Read More...
Oracle E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report
Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations

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Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

customer relationship management ratings for wholesale and retail trade   Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

customer relationship management ratings for wholesale and retail trade  most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all Read More...
Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

customer relationship management ratings for wholesale and retail trade  (e.g., procurement, marketing, finance, customer service, etc.). Thereby this improves their operating efficiencies and financial performance, and strengthens their relationships with customers and suppliers. Therefore, companies in the retail market do have specific IT requirements to support and optimize their operations. To that end, general enterprise resource planning (ERP) solution providers have traditionally been unable to fully meet the demands of these organizations, but recently, some major Read More...

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