-
Abstract:
Companies make decisions about their supply chains every day. But do they really understand the impact of their decisions
on the P&L, Balance Sheet, and key operational metrics? Do they have the tools to available to consider a broad set of possible
options and their inherent trade-offs? (...)
Excerpt related to
analysis of crm supply chain:
Companies make decisions about their supply chains every day. But do they really understand the impact of their decisions
on the P&L, Balance She...
Published:
2003-07-21
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Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
analysis of crm supply chain:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
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Abstract:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
Excerpt related to
analysis of crm supply chain:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
Published:
2001-11-26
-
Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
analysis of crm supply chain:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
-
Abstract:
High-level strategic decisions often have multiple, cascading cost impacts. The reaction of the costs to changes in the
supply chain system is not predictable in a simple relationship that is based on current standard costs, because strategic
changes often involve step changes in costs that alter the ba (...)
Excerpt related to
analysis of crm supply chain:
High-level strategic decisions often have multiple, cascading cost impacts. The reaction of the costs to changes in the supply
chain system is no...
Published:
2003-07-22
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Abstract:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Excerpt related to
analysis of crm supply chain:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Published:
2001-09-13
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Abstract:
With co-founder McVaney once again at the helm, J. D. Edwards flexed its new supply chain management capabilities at FOCUS
2000 in Denver. (...)
Excerpt related to
analysis of crm supply chain:
With co-founder McVaney once again at the helm, JD Edwards flexed its new supply chain management capabilities at FOCUS 2000
in Denver.
Published:
2000-07-07
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Abstract:
Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation
of ROI often results in making an uninformed decision. Part four discusses the difficulty in predicting the future. (...)
Excerpt related to
analysis of crm supply chain:
Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation
of ROI often results in ...
Published:
2001-07-18
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
analysis of crm supply chain:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
analysis of crm supply chain:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
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Abstract:
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail
industry is quickly learning the value of developing strategic working relationships with vendor partners to improve supply
chain efficiency. (...)
Excerpt related to
analysis of crm supply chain:
The arrival of the new economy has brought significant changes to the existing business landscape. In particular, the retail
industry is quickly l...
Published:
2001-12-02
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Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
analysis of crm supply chain:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12
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Abstract:
IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution.
Customers receive more efficient measurements and benchmarking across their supply chain regardless of their supply chain
and ERP software. (...)
Excerpt related to
analysis of crm supply chain:
IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution.
Customers receive ...
Published:
2005-09-07
-
Excerpt related to
analysis of crm supply chain:
... The firm provides independent expert analysis of market trends and market research,
and ... CCS Agresso and its technology (which now includes Agresso CRM) as a ...
Published:
2008-01-28
-
Excerpt related to
analysis of crm supply chain:
... Part 3 will conclude this series with analysis of the remaining four CRM
strategies. In the meantime, what are your views, comments, opinions, etc., about CRM? ...
Published:
2010-02-04
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Abstract:
There remains no shortage of experts and solutions that purport to have the keys to improving your supply chain. However,
executives who bear bottom line responsibility for the performance of the enterprise would do well to evaluate every potential
new program from the perspective outlined here. (...)
Excerpt related to
analysis of crm supply chain:
There remains no shortage of experts and solutions that purport to have the keys to improving your supply chain. However,
executives who bear bot...
Published:
2002-11-13
-
Abstract:
The S&OP game plans drive coordination of supply chain activities based on planning calculations. The primary coordination
engine-termed the master scheduling task-generates a set of requirements data and suggested action messages, and the system
supports multiple sets of requirements data for simulation (...)
Excerpt related to
analysis of crm supply chain:
The S&OP game plans drive coordination of supply chain activities based on planning calculations. The primary coordination
engine-termed the maste...
Published:
2004-03-24
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Abstract:
How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market. Get Software and Other Information for Your Solicitation
Related to the Supply Chain or the SCM. Today’s midsized distributors can benefit from their software systems in ways that
were impossible a few years ago. By layering advance (...)
Excerpt related to
analysis of crm supply chain:
How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market. Get Software and Other Information for Your Solicitation
Related to the Sup...
Published:
2010-03-11
-
Abstract:
The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling,
but has some method to the madness. Only time will tell how easily and tightly their tools will "click" with each other. (...)
Excerpt related to
analysis of crm supply chain:
The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling,
but has some method to...
Published:
2006-11-13
-
Abstract:
On October 25, Hershey Foods Corporation announced a sharp decline in revenue and earnings for its third fiscal quarter ended
September 30, 1999. Consolidated net sales were $1.07 billion compared with $1.22 billion for the third quarter of 1998. Net
income for the third quarter was $87.6 million, or $ 0 (...)
Excerpt related to
analysis of crm supply chain:
On October 25, Hershey Foods Corporation announced a sharp decline in revenue and earnings for its third fiscal quarter ended
September 30, 1999. ...
Published:
1999-11-01